Photos, videos and files, and linking to a PDF
Upload photos and PDFs, copy a PDF's link, put a download button on a page, replace a price list without breaking links.
Updated
Photos, videos and files is where your pictures, videos and PDFs live: your logo, your photos, a menu, a price list, a brochure. Open it from the paperclip area in the Builder (the Photos, videos and files link under the message box), from More options, or from the link on your Overview page.
Adding files
- Drag photos and PDFs onto the page, or tap Choose files (on a phone this opens your photos and files). You can add several at once, and each one shows its own progress.
- You can add JPG, PNG, WebP, GIF, AVIF, iPhone HEIC and PDF files (the page lists exactly what works for you). The page shows the biggest photo and the biggest PDF you can add (normally 5 MB for a photo and 10 MB for a PDF; we can raise it for your account if you need more), and how much storage you have left.
- If an iPhone photo is refused, in your iPhone's Settings choose Camera, then Formats, then Most Compatible, or share the photo as a JPG.
- Uploading something you already have asks whether to use the one you have or add it again.
- Nothing you upload goes on your website by itself. A file stays private until you add it to a page.
Linking to a PDF on your website
- Tap the file, then open Add to my website.
- Pick the page (Home, Menu, Contact, ...), where it goes (a button, a Downloads list, or words that are already on the page), and what the button says. We fill in something like "Download Dinner Menu (PDF)".
- Tap Add it. You'll see it on your page right away, and Undo is right there if you change your mind.
You can also just tell Chip: "link my menu PDF on the contact page" or "add my price list to the home page as a button". When you add a PDF in the chat, Chip offers to add a Download button for it.
Your link
Every file has its own web address on your website, like yourname.dollarsite.page/uploads/dinner-menu.pdf (or on your own domain). Tap Copy link to paste it into your Google Business profile, Facebook or an email.
- The link works for everyone once your website is live and the file is on a page, or when you turn on Anyone with the link can open this. Until then only you can open it.
- Renaming a file only changes the name you see. The link never changes, so places that already point to it keep working.
Updating a price list: Replace file
Open the PDF and tap Replace file, then choose the new PDF. The link stays exactly the same, so buttons and posts that point to the old one now open the new one. To change a picture, add the new one and swap it in on your page with Edit in the Builder.
Deleting
If a file is on one of your pages, we tell you which and don't delete it by accident. For a PDF we can take the link off your pages and then delete it, so nobody lands on a broken link. A picture on a page needs to be swapped first (use Edit in the Builder).
Why does a photo say "Under review"?
Every photo is checked before it can show on a public website. If one is held, you'll see Under review: it won't show on your website until it's approved. Photos that break our acceptable use policy can't be added.
Why was my PDF refused?
We keep PDFs simple and safe. A PDF is refused if it's password-protected (visitors couldn't open it), damaged, has more than 300 pages, or contains scripts, attached files or forms that run programs. Open it on your computer and save a plain copy (File, Print, Save as PDF), then upload that. We don't scan PDFs for viruses yet, so only upload files you made or trust.
Photos are shrunk for you
Big photos are common, so we do the shrinking. When you add a photo we turn it upright, take out the location and camera details hidden inside it, make it no bigger than needed for a website (2400 pixels on the long side), and save it as a compact WebP. Photos with see-through backgrounds, like logos, stay see-through, and animated GIFs stay animated. The size limit applies to the file you upload; the saved copy is usually much smaller, and that smaller size is what counts toward your storage. PDFs are kept exactly as you uploaded them.
Storage
Each account has room for a set amount of files. Free-to-build accounts get 500 MB and websites that are live get 5 GB. If you're close, delete what you no longer need or ask us.