Industries / Spas & massage
Websites for spas & massageA spa website you build by chatting, with online booking and an AI Agent built in.
Online booking and an AI Agent, built into a website you change just by chatting with Chip.
An example of what Chip might build. Yours will be built around your business.
A spa is a day out, so it sells in a different order
A guest rarely books a spa on a whim. More often a gift prompts it, or a birthday, a bachelorette weekend, or a long stretch of hard work. They read slowly and compare. The page should slow them down in a good way: white space, a few large photos, treatments laid out with how long they take, what happens during them and what they cost.
The details guests worry about
- What do I wear, and what do I bring?
- What is the cancellation policy, and is there a fee?
- Can I add a friend or my partner in the same room?
- Do you ask about health conditions or pregnancy before a massage?
- Where do I park, and when should I arrive?
Answer these on the site and the AI Agent can repeat the answers at 10 p.m. when nobody is at the front desk. For pregnancy or medical questions, say plainly who to talk to and keep the intake on paper or in your own records.
Photos with a quiet feel
Shoot the treatment rooms before the day starts, with towels folded and the lights low. Add the robes, the oils, the relaxation lounge, and the entrance. Photos of guests are rarely needed, and they make some visitors uncomfortable. Pictures of the therapists, with a short line about their training, build more trust.
What guests check before they book a spa day
A spa guest is paying to relax, so anything that makes them uneasy loses the booking. Before they commit, they look for:
- The full price of a treatment, and whether a tip is expected on top
- Photos of the actual rooms, to judge how clean and calm they are
- Who the therapists and estheticians are, and that they hold a state license
- Whether they can request a therapist, or a man or a woman
- What happens if they're running late or need to cancel
Few people will ask these out loud, so the site has to answer them first.
The spa apps worth turning on
Appointments, with each treatment as its own service: a 60- and a 90-minute massage, each facial, the couples' room. Add buffer time after each so the room can be reset, and give every therapist their own hours and treatments. Use approve-each mode where you need to ask about pregnancy or a health condition before you confirm. Guests get a confirmation with a reschedule link and a reminder before the visit.
The AI Agent is the front desk after closing. It answers what to wear, when to arrive and whether there are showers, from your pages and any extra notes you give it, and passes what it can't answer to your Inbox with the guest's name and email. Keep it to logistics, and leave health questions to your staff. The Photo gallery holds the rooms and the lounge. The Announcement bar carries seasonal treatments and holiday hours. For anyone buying a spa day as a present, put a phone number and a "call or stop by" line on the Packages page.
A walk through the Saltwater Spa example
Saltwater Spa is the made-up spa in the preview, with the line "Massage, facials and quiet afternoons" and a Book a treatment button. Treatments lists each massage and facial with its length, what happens during it and the price. Packages explains the half-day options, what's in each and how long they run. Book opens the calendar with only the times that are really free for that treatment and therapist.
To build yours, describe your treatments to Chip or send 5 to 15 phone photos of your rooms and approve the draft. It lives at a free address such as saltwaterspa.dollarsite.page until you connect a domain you own.
When a deals site or Instagram already fills the rooms
Plenty of spas get first-time guests from a deals site or a marketplace listing, and regulars from Instagram. Keep both if they work. Deal guests rarely come back at full price, so give them a reason to book with you directly next time: your own treatments, your therapists and a calendar that is easy to use. Read the marketplace's terms before you contact guests you met there. On Instagram, point the bio link at Treatments rather than the home page, since that is the page people want.
The apps a spa switches on first
Chip suggests these when you say you run a spa. Tick the ones you want; add others whenever you like.
Appointments
Guests choose a treatment, a therapist and a time that is open.
AI Agent
Answers questions about cancellation policy, what to wear and arrival time.
Also included: Forms, Photo gallery, Announcement bar, plus Contacts and an Inbox.
Pages a spa site might start with
Written in your words, in a style that suits you.
Questions from spas & massage
Can I offer couples' treatments?
Yes. Create a service for it and set its duration and price like any other treatment.
How do I show guests the rooms are clean?
Photos of the actual rooms, taken before you open, and a short line in your own words on how you reset a room between guests. Your state licensing board sets the rules on linens, tools and sanitizing, so if you mention them, link to the board rather than paraphrasing.
Can guests ask for a specific therapist?
Yes. Each therapist has their own hours and treatments in Appointments, and guests pick one or take the first free time. A request for a male or female therapist goes in the booking notes.
You're new. Why trust DollarSite with the spa's website?
Billing is month to month, so you never pay ahead. Guest contacts and bookings can be saved as a CSV file at any time, your photos and words stay yours, and so does a domain you own.
If I cancel, what happens to the site?
It stays live until the end of the month you've paid for, then goes offline. The site can't be moved to another website company, so save your contacts and bookings as a CSV file first. Reactivate brings it back if you return.
How much does it cost?
$7 per month for your first website, everything included. Each additional website is $5 per month. Building and previewing is free.
How long does it take to build?
Chip drafts your spa site when you finish the chat, and you change anything you like before it goes live.
Rather start from photos? Send Chip 5 to 15 from your phone and it builds your site around them.
Send Chip your photosReady to see your spa online?
Tell Chip about it below. It's free to build and preview, and $7 per month when you make it live to the Internet.