FAQ

Questions, answered plainly.

Can't find yours? Ask us. A real person replies.

Or ask Chip, our AI guide, or browse the Help Center.

Getting started

How does it work?

You describe your business to Chip in a chat: what you do, where you are, what you'd like visitors to do. It asks a few friendly questions, suggests the apps that fit and builds a complete multi-page website. Then you keep chatting to change anything, or click any text on the preview to edit it directly.

Do I need any technical or design skills?

None. If you can describe your business to a friend, you can build your website. Colors, fonts, layout, mobile, SEO basics and keeping your website online are all handled for you.

How long does it take?

Chip writes a full first draft when you finish the chat. How much you polish it before you make it live to the Internet is up to you.

Can I use my own photos and logo?

Yes. Drop them into the chat, or click any image on your site to swap it.

Is it free to try?

Yes. Building and previewing is completely free, with no card needed. You only pay when you make your website live to the Internet.

Pricing & billing

How much does it cost?

$7 per month for your first website and $5 per month for each additional website. Every app and feature is included, and so is keeping your website online (fast, secure and up 24/7, with no separate bill). There are no credits to buy and no premium tier, and generous fair-use AI is included.

What are “no credits to buy” and “fair-use AI”?

Some AI builders charge per prompt or per generation, so every change costs you. We don't. Ask for as many changes as you need; the price stays the same, and a generous fair-use AI allowance is included. It only exists to stop runaway costs.

Can I cancel any time?

Yes, in two clicks from the Billing page in your account. Your sites stay live until the end of the period you've paid for, and you can resume before then if you change your mind.

Do you take a cut of my sales or bookings?

No. DollarSite takes no commission and adds no platform fee. Event tickets are paid straight into your own Stripe account (you connect it with your own key), or in person. Only Stripe's normal processing fees apply.

Is a custom domain included?

Every site gets a free yourname.dollarsite.page address. You can connect a domain you already own at no extra cost (we recommend www.yourdomain.com, pointed at us with one CNAME record); buying a new domain is paid to your domain registrar.

Your website online

Do I need to pay someone to keep my website online?

No. Your monthly price already includes keeping your website online: fast, secure (the padlock 🔒 is switched on for you) and up 24/7 around the world. There's no separate bill and nothing extra to buy, set up or renew. It's served from a Content Delivery Network, so it loads quickly from close to each visitor, and it never goes offline for being popular.

Can I connect my own domain?

Yes. Add one CNAME record for www.yourdomain.com at your domain provider; we show you exactly what to enter, check it for you, and switch your site over, padlock included, as soon as it's ready. The bare domain can forward to www.

Can I password-protect my site?

Yes. Set a password from your site's Make it live page and visitors are asked for it before they see anything. Remove it whenever you're ready to go public.

Will my site work on phones?

Every site is built mobile-first and checked on small screens. Most of your visitors will be on a phone, so that's where we start.

Will I show up on Google?

Each site ships with clean page titles, descriptions, a sitemap and social sharing images. Ranking still depends on your content and reputation, but the foundations are done right.

Can I download my website or move it to another host?

No. Your website is built and kept online by DollarSite: the design, code, apps, Chip and the secure, always-on connection work together as one service, so sites aren't available as a file download or export. Your own words, photos and logo are always yours to reuse, you can export your contacts and app data (like form submissions, bookings, attendees and subscribers) to CSV, and a domain you own stays yours.

Can I undo a change?

Yes. Every build and edit is saved as a version: undo the last change in one click, or roll back to any earlier version.

Apps

Which apps are included?

All of them: appointments, table reservations, forms, events and tickets, food menu, announcement bar, AI Agent, photo gallery and cookie-free visitor stats, plus contacts, inbox and webhooks on every site.

Can I take appointments and restaurant reservations on the same site?

Yes, and that's rarer than it should be. A cafe can take table bookings and book private tastings; a salon with a juice bar can do both.

I already have a website. Can I just use your apps?

No. The apps are built into the websites we make, so they only run on your DollarSite website. If you'd like them, ask Chip to build you a new site (free to build and preview); Chip can bring your words and photos across, and your bookings, forms and customer list all land in one dashboard.

Your data

Who owns my content and customer list?

Your words, photos, logo and customer list are yours. Export your contacts and app data to CSV whenever you like. The website itself (its design, code and apps) is part of the DollarSite service and runs on DollarSite; it can't be downloaded or moved elsewhere.

Do you use cookies to track my visitors?

Our analytics are cookie-free and store no personal data. We don't sell or share your visitors' information.

What do you keep about me, and will you email me?

We keep what you type into DollarSite: your name and email, what you tell Chip about your business (name, industry, area, how customers reach you), your messages to Chip, and how far you've got, so we can run your account and follow up with tips for your kind of business. We only send tips and offers if you tick “Send me tips and offers by email” (it's never ticked for you), every one has a one-click unsubscribe link, and you can ask us to delete that profile. Your visitors' details are never used for our marketing.

The best answer is trying it.

It's free to build and preview. No card needed.