Canceling, resuming and reactivating
Cancel in two clicks; sites stay live until the period ends. Resume or reactivate any time.
Updated
Cancel
- Go to Billing and click Cancel subscription.
- Confirm with Yes, cancel.
Your websites stay live until the end of the period you've paid for. The Billing page shows that date in your timezone, and adds the time if the period doesn't end at midnight (for example "10-31-2026 at 7:00 PM CT"). We email you to confirm.
Before you go, you can export your contacts and app data to CSV. Websites themselves can't be downloaded or moved to another host; they stay paused on DollarSite, ready to reactivate.
Changed your mind?
Before the period ends, click Resume subscription on the Billing page and nothing changes.
After it has ended
Click Reactivate on the Billing page. A checkout opens for your activated sites, and once it's paid they all go live again. A site you took offline yourself stays offline until you click Make it live.
Just one site?
You don't have to cancel everything to stop paying for one site. Open that site and use Cancel this website (it stays live until the end of the period you paid for) or Delete this website (it's removed right away), or archive it from its Settings. The rest keep running. Take offline doesn't stop the charge: an offline site stays on your bill until you delete it.