Your account, password and email
Change your name, email or password, confirm your email, and reset a forgotten password.
Updated
Open the account menu (your initials, top right) → Profile & password.
- Profile — your name and your business/account name.
- Your timezone — decides when your day starts and ends for visitor stats, your daily AI allowance and the times you see. See Your timezone.
- Email — changing it means confirming the new address with a link we send.
- Password — enter your current password and a new one (at least 8 characters) twice.
Confirming your email
We send a confirmation link when you sign up. You need to confirm before you can make it live to the Internet. Can't find it? Check spam, then use Send it again in the yellow banner.
Forgot your password?
Click Forgot your password? on the login page and we'll email you a reset link.
Staying safe
- Use a unique password you don't use elsewhere.
- DollarSite staff and Chip will never ask for your password or card number.
- If our support team needs to see what you see, they use a read-only view that can't change anything, and it's recorded in our audit log.